Quick answer: each stage answers a different question
An online estimate can indicate a possible standard-pathway figure from the facts entered. A scope review checks whether the actual post-removal equipment and site context can be considered. A confirmed arrangement comes only after ReSova has reviewed and accepted the actual job details. None of those earlier stages confirms acceptance, final price, vehicle, route, arrival time or booking.
Keep the four stages separate
From an enquiry to a possible confirmed arrangement
- 1. Submit the available factsProvide the actual panel count, postcode, broad visible condition, other equipment and ground-level handover context. This starts an enquiry; it is not acceptance.
- 2. Request an estimate or reviewAn eligible standard panel-only request may use the estimator. More complex facts may need a tailored scope review instead.
- 3. Confirm the real scope inputsThe actual ready batch, access process, handover point and site contact must match the request before a collection scope can be considered.
- 4. Wait for confirmationA preferred date or complete request is still not a booking. Do not treat a collection as arranged until ReSova confirms it.
Choose the pathway that describes the real job
An eligible panel-only request with 10–69 panels may suit the collection estimator. A request with 70+ panels, mixed equipment, multiple sites, staged batches, unusual access or project-style requirements should go to Commercial Services for a tailored scope review. The pathway is a way to assess facts; it does not make the equipment automatically eligible or reserve a service.
Update a request when the real handover changes
Change the brief when the actual count, equipment types, broad visible condition, ground-level handover point, gate or reception process, loading constraint or site contact changes. That keeps the scope review grounded in the actual job. See the handover changes guide and booking lead-times guide for the limits of early information.
Collection planning does not transfer site responsibilities
Electrical removal, roof work, site safety, induction and traffic arrangements stay with the responsible site parties and appropriately qualified people. NSW guidance says electrical wiring work requires the applicable licence or certificate. ReSova assesses only eligible equipment that has already been safely removed and made available for a ground-level handover. Read how collection pricing works and what ReSova collects before sending an enquiry.
Sources and dates checked
- NSW Government — Electrical work, checked 22 September 2026.
- Australian Government — Replace and recycle your solar system, checked 22 September 2026.
Key takeaways
- An estimate, scope review and confirmed arrangement are different stages.
- Use a tailored review when the real job cannot fit the standard pathway.
- Update changed facts; do not treat early information as a booking.
Frequently asked questions
Does an online estimate confirm the collection price?
No. It is an indicative result based on the information entered and remains subject to review of the actual equipment, location, handover and access facts.
Does choosing a preferred date confirm a booking?
No. A preferred date is a request, not a confirmed appointment, vehicle or arrival time.
When should a request move to a tailored scope?
Use a tailored scope review for 70+ panels, mixed equipment, multiple sites, staged batches, complex access or project-style work.
What facts should be updated before collection is reviewed?
Update the actual count, equipment types, broad visible condition, ground-level handover point, access details and reachable contact when they change.
Get an Estimate
ReSova considers eligible, already removed equipment in Sydney and selected NSW areas after the ground-level handover and site access can be confirmed. It does not decide removal, technical condition or a final downstream outcome.