Privacy Policy
This policy explains how ReSova handles information submitted through its website and collection service workflows.
This policy describes the contact, collection and website-use information ReSova may receive through enquiries, estimates, bookings and Trade Accounts, and how that information is used for the requested service and site operations. Read the full policy for details about sharing, retention and your choices.
Who We Are
ReSova Pty Ltd (ABN 72 699 540 433) provides solar panel collection services in Sydney and selected New South Wales areas.
Information We Collect
Information may include your name, business name, email address, telephone number and information supplied through contact, quote, booking or Trade Account forms.
Collection information may include the address, postcode, panel quantity and condition, photographs, access notes, preferred timing and other project details you choose to provide.
The website may also collect technical information about visits and interactions through analytics and advertising measurement tools.
How We Use Information
ReSova uses submitted information to respond to enquiries, prepare and review estimates or quotations, arrange collection requests, administer Trade Accounts and communicate about the requested service.
Website interaction information may be used to measure site performance and understand how visitors use the online estimate and booking workflows.
Storage and Service Providers
ReSova uses website hosting, Firebase services, email handling, Google Analytics and Google Ads measurement in connection with the website and its forms. Information may be processed by those service providers when required to operate these functions.
Please avoid sending sensitive information that is not needed for a collection enquiry, estimate, booking or Trade Account application.
Access and Correction
To ask about personal information you have submitted, or request a correction, contact ReSova using the details below. ReSova may need to verify the request before acting on it.
Complaints
If you have a concern about how submitted information has been handled, contact ReSova with the relevant details so the matter can be reviewed.
Contact
Email contact@resova.com.au or call 0466 166 888.