How to Book a Solar Panel Pickup in Sydney (Step by Step)

Quick answer

Booking online takes about five minutes: (1) enter the collection postcode on the online estimator, (2) choose Solar panels only or Complete solar system, (3) for panels-only, enter panel count (10–69 gets an automatic quote; 70+ goes to a manual quote), panel condition and whether you need loading assistance — the GST-inclusive price appears immediately, (4) click Continue to pick a date and time. The booking window is the next 14 days, working days are Monday to Saturday, and the minimum notice is 24 hours. Standard time windows are 8–11 am, 11–2 and 2–5 pm. Projects of 100+ panels default to “Time to be confirmed” and are scheduled manually.

Before you start

Have three things ready before you open the estimator — it’s about a minute of prep that avoids scrolling back and forth:

• The collection postcode (a 4-digit NSW postcode).
• Panel count — an accurate number, not a guess. This drives the quote.
• Whether the panels are already safely removed and stacked. ReSova collects from ground level; the electrical work of disconnecting and taking panels off the roof is a licensed electrician’s job and needs to be done first.

Step 1: Postcode and service type

On the online estimator, enter your 4-digit collection postcode. The page validates it against ReSova’s Sydney service zones (Core, Extended and Outer) and tells you immediately whether it’s serviceable — if it’s a fringe postcode, you’ll see a manual-review message instead of a price. Then choose one option:

• Solar panels only — for panels that are already off the roof and ready. This is the fastest path and gives an instant price.
• Complete solar system — for panels plus inverter, racking and other components. Goes through a short tailored-quote form; no instant price, but the follow-up is quick.

Step 2: Quantity, condition, loading assistance

For the panels-only path, three more inputs finish the instant quote:

1. Panel count — enter the exact number. 10–69 panels returns an automatic GST-inclusive price; 70+ panels or unusual site conditions route you to a manual quote instead.
2. Panel condition — intact (undamaged, cables and connectors present) attracts a substantial discount on the per-panel processing fee; damaged / standard is priced at the standard rate.
3. Loading assistance — say yes if you need the ReSova team to stack and load the panels themselves ($1.50 per panel), or no if your team will have panels ready at ground level.

The GST-inclusive total appears as soon as all three are filled — no email required at this stage. Details of what each line item covers are in the collection cost breakdown.

Step 3: Date and time

Click Continue to booking and the page moves to choose-appointment with your details carried across. You’ll see a calendar of the next 14 available working days (Monday to Saturday; Sundays are closed). Minimum notice is 24 hours, so today and the rest of the current day aren’t available.

Pick a date; the standard time windows appear:

Any window already booked out on that date is disabled automatically. Pick one that fits your site access.

Step 4: Confirm and submit

The final step captures the contact details for the collection day:

• Name, phone and email (used to confirm the booking and any day-of contact).
• Suburb — the visible street address for the collection point.
• Any site-access notes (long carry, restricted parking, gate codes, forklift on site — anything that changes the collection plan).

Submit, and you’ll see an on-page confirmation with a booking reference. A confirmation email follows shortly — if it hasn’t arrived within 15 minutes, check the spam/junk folder before contacting us. That’s the whole booking flow.

Bulk projects and Trade Accounts

Two shortcuts for repeat or large customers: 100+ panels goes to “Time to be confirmed” scheduling — pick a date and ReSova will confirm the time window based on route and loading needs. Installers and electricians who book regularly should apply for a Trade Account — approved accounts get 10% off eligible standard collection and transport charges and skip re-quoting each time.

Booking in Sydney

Ready to book? Start on the online estimator for panels only, or use the commercial services page if you’re planning a repeat/bulk workflow. For unusual quantities, off-postcode locations or complete-system quotes, the request-a-quote form reaches the same team with more room for detail.

Last updated 21 August 2026